Effective Date: 31 August 2026
LAU Wax Works respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how LAU Wax Works collects, uses, stores and shares information when you visit spreadtheglow.in, create an account, purchase a product, contact us or otherwise interact with our services.
In this Policy, “LAU Wax Works”, “LAU”, “we”, “us” and “our” refer to LAU Wax Works.
Depending on how you interact with us, we may collect the following information.
This may include:
We may collect:
If you create an account, we may process information associated with that account, including your login credentials in secured or encrypted form where applicable.
Payments may be processed through third-party providers such as Razorpay.
We generally do not directly store complete credit card, debit card, bank account or UPI authentication credentials.
Payment providers may process information according to their own privacy and security practices.
When you use our website, certain information may be collected automatically, including:
If you contact us by email, telephone, website form, WhatsApp or another communication channel, we may retain information contained in those communications to assist you and maintain appropriate business records.
We may use personal information for purposes including:
Where appropriate and permitted, we may also use contact information for marketing communications.
If you subscribe to our newsletter or otherwise agree to receive promotional communications, we may send information about:
You can unsubscribe from promotional email communications using the unsubscribe option provided in the message or by contacting teamlauwaxworks@gmail.com.
Transactional communications relating to orders, payments, shipping, account security or customer service may still be sent where necessary.
Where consent is required, we aim to obtain consent that is informed and specific to the relevant purpose.
You may withdraw consent for optional processing, such as certain marketing communications, by contacting us.
Withdrawal of consent will not affect processing already lawfully undertaken before the withdrawal.
Certain information may still need to be retained or processed where necessary for an existing transaction, legal obligation, fraud prevention, dispute resolution or another lawful purpose.
Our website may use cookies and similar technologies to:
Some cookies may be placed by third-party services integrated with the website.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.
We do not sell your personal information as a commodity.
We may share information where reasonably necessary with service providers that help us operate the business, including:
Only information reasonably required to perform the relevant service should be shared.
We may also disclose information if required by law, legal process, government authority or to protect the rights, safety or security of LAU Wax Works, our customers or others.
Payments on the website may be facilitated by third-party payment processors, including Razorpay.
Payment information submitted during checkout may therefore be processed directly by the relevant payment provider.
We encourage customers to review the payment provider’s privacy policy and terms where appropriate.
To deliver your order, information such as your name, delivery address, mobile number and relevant order information may be provided to courier and logistics partners.
These partners use the information to fulfil delivery, provide tracking and communicate regarding delivery.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Retention periods may vary depending on the type of information and applicable requirements.
When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable law and technical limitations.
We take reasonable administrative and technical measures designed to protect personal information from:
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for keeping their own account credentials confidential.
If you believe your account or information has been compromised, contact us promptly.
Subject to applicable law, you may contact us to request assistance regarding personal information associated with you, including requests relating to:
Certain requests may be limited where retaining information is necessary to complete a transaction, comply with law, establish legal rights, resolve disputes or prevent fraud.
We may need to verify your identity before processing certain requests.
Our products and website are not specifically directed at children for the purpose of collecting personal information.
If a minor uses our website to make a purchase, the transaction should be completed with the involvement of a parent or legal guardian.
If you believe personal data relating to a child has been provided to us inappropriately, contact teamlauwaxworks@gmail.com.
Our website may contain links to third-party websites or services, including social media platforms.
LAU Wax Works is not responsible for the privacy practices of independent third parties.
Please review their respective privacy policies before providing personal information.
We may update this Privacy Policy periodically to reflect changes in our website, technology, business practices or applicable requirements.
The revised version will be published on our website with an updated effective date.
For questions, requests or grievances regarding this Privacy Policy or your personal information, contact:
Privacy and Grievance Officer: Mr Arun Mahajan
LAU Wax Works
E-185, Greater Kailash-1
New Delhi 110048, India
Email: teamlauwaxworks@gmail.com
Phone: +91 93105 63116
When submitting a privacy request, please provide enough information for us to understand and appropriately respond to your request.
